Efficient management of negative feedback
With Baka Glass' review module, you can easily manage negative feedback and respond quickly to improve customer satisfaction. Discuss negative reviews internally and solve problems proactively. From this, every business gets better and better.
Managing bad feedback
Track complaints or bad feedback easily with Baka Glass. By keeping negative feedback internal and responding appropriately, you improve the customer experience and prevent it from becoming publicly visible. Our system generates notifications when a customer requests additional contact, so you can respond quickly and resolve any issues immediately.
