CRM

Customer management and complaints handling

Improve your customer management and increase customer satisfaction by effectively handling customer information and complaints. Track customers through all stages of the customer journey and respond appropriately to any issues.

Customer phase

Track exactly what stage a customer is in - lead, active customer or inactive customer. This feature gives you insight into your acquisition process and helps you manage your sales strategies more effectively.

Complaint registration

Record and manage customer complaints effectively. By properly tracking and monitoring complaints, you improve overall customer satisfaction and ensure better service.